Cancellation and no-show policy
Please provide 24 hours notice to cancel a scheduled appointment.
Late cancellations and no-shows can greatly impact a small business such as this, as appointments can rarely be refilled at short notice. For this reason I have implemented the following policy:
Self funded sessions:
Cancellations with less than 24 hours notice: £15 cancellation fee.
Did not attend and no notice given: full session fee.
Sessions funded by an employer or insurance company:
Cancellations with less than 24 hours notice OR did not attend and no notice given, unattended session will still count as one of your allocated number of sessions.
"Life, at it's best, is a flowing, changing process" ~ Carl Rogers