Crisis and other support

If you, or someone you know, are in immediate danger of serious harm (for example, if someone has taken an overdose) and you need immediate help 

Call 999 or go straight to A&E 

If you, or someone you know, needs urgent mental health support, but no one is in immediate danger of serious harm

Call 111

If you are worried about your own safety, being close to acting on suicidal thoughts contact your local crisis team. 

Our local team cover County Durham, Darlington, Teesside, North Yorkshire & York. 

Call 0800 0516171 

(If you live in a different part of England, your local NHS should have a mental health crisis number you can call. To find the number use the NHS urgent mental health helpline finder. You will need to know your postcode)

Whatever you're going through, you can call Samaritans any time, from any phone for free.

Call 116123 (open 24/7)

or email  jo@samaritans.org 

or go to samaritans.org for more info

If you are experiencing a mental health problem or supporting someone who is. 

Call  0300 304 7000 (4.30pm-10pm every day)

or go to saneline.org.uk for more info

Shout is a free, confidential, anonymous text support service if you are struggling to cope and need to talk, day or night. 

Text 85258 (available 24/7)

or go to giveusashout.org for more info

CALM (Campaign Against Living Miserably) provides free, confidential and anonymous chats via text or webchat. 

Call 0800585858 (5pm til midnight)

or go to thecalmzone.net for webchat and more info

If you are either under 35 and struggling with suicidal thoughts or feelings, or concerned about a young person who might be struggling.

Call 0800 068 4141 (open 24/7)

or email pat@papyrus-uk.org 

or text  07786 209 697 

Switchboard is the national LGBTQIA+ helpline, and will support anyone who wants to discuss anything in relation to sexuality, gender identity, sexual health, relationships and emotional well-being. 

Call  0800 0119 100 (10am-10pm)

or email  chris@switchboard.lgbt

or go to switchboard.lgbt for more info

'Combat Stress' helpline is for veterans, serving personnel, and their families

Call 0800 138 1619  

or go to combatstress.org.uk for more info

'MOD Military Mental Health Helpline' is for serving personnel and their families.

Call 0800 323 4444 

'Royal British Legion' helps members of the Royal Navy, British Army, Royal Air Force, veterans and their families. Support starts after one day of service and continues through life, long after service is over for dependents and carers too.

Call 0808 802 8080 (8am-8pm every day)

or go to britishlegion.org.uk for further info